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Veterinarian with Dog

Receptionists
(*be patient w/ videos loading)

Introduction to Avimark

Printing Next Day Paperwork

Dropbox - Uploading Eye Sheets

Accessing a Client File

Accessing a Patient File

Adding a New Client to Avimark

Adding a New Patient to Avimark

Adding Notes to Medical History

Checking Out a Client

Printing a Referral Report for the Client

Faxing Referral Report to rDVM

Confirming Appointments

Entering New Client (Green Sheet) Information

Entering Treatment and Product Codes

Checking in Appointments

Scheduling Appointments

Scheduling Dropoff Appointments

Scheduling Surgeries

Cataract/Lensectomy Surgeries need 3 Appointments

  1. Initial Exam & Consultation
    *Don't schedule the next two until after the initial exam.​

  2. PreOp Dropoff Appointment

  3. Surgery

Eye Sheets - Scanning and Attaching to Patient Chart

Attaching Other Documents to a Patient's Chart

Antech - Downloading Results and Attaching to Patient's Chart

Payments thru Clover.com

Saving Cards on File (Clover)

Changing Client's Information or Card Saved on File in Clover

Payments and Refunds Thru Terminal

Payments with Cards Saved on File

Appointment Request from rDVM (Jotform)

Rapport Messaging

Creating Surgical Estimates

When to Charge an Emergency Fee

What's Considered an Emergency

Calling Refills in to Pharmacy

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